Refund Policy

If a paid report does not meet the standards described on our ethics page, or if you simply feel it did not serve you, you can request a full refund within 7 days of purchase. No questions, no fine print, no "store credit."

A refund is appropriate when:

• The report failed to deliver due to a technical error on our end.
• The report contained content that violated our ethics policy (fear-selling, remedy upsells, death predictions).
• The calculations were demonstrably wrong (incorrect chart, wrong dasha, etc.).
• You simply decided within 7 days that the report did not serve you. We trust your judgment.

Email support@cosmicpath.ai with:

• The order ID from your receipt.
• One sentence on why (optional but helps us improve).

We will process the refund within 5 business days to your original payment method. For Razorpay (India), refunds typically appear in 5–7 business days. For Stripe (global), 5–10 business days depending on your bank.

If a serious issue surfaces beyond the 7-day window (technical defect, calculation error, ethics violation), email us anyway. We will review case-by-case. Our default position is to err on the side of the customer.

The Personality Snapshot, Tarot Studio, Numerology calculator, and other free tools have nothing to refund — they are free. If they did not work for you, we still want to hear about it at support@cosmicpath.ai.

A 7-day no-questions refund window is unusual in the spiritual / astrology industry. Many providers offer none at all. We offer it because:

• If our product is good, people will not abuse it.
• If our product is bad, refunds are the right outcome anyway.
• We would rather lose a sale than keep money from someone who feels misled.